These General Conditions of Purchase regulate the use of the website, www.clubdevins.cat, which is owned by Catvinum Wine Club. The domain www.clubdevins.cat, with all the associated subdomains, belong to Alan Buech García, NIF: 45644384X with address at Passeig Lluís Muncunill 16 local 4, 08225 Terrassa, Barcelona.
For any questions, you can contact us by phone +34 603 661 048 or by sending an email to email@example.com.
In compliance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, and other applicable regulations, Catvinum Wine Club informs:
The purchase conditions establish the rights and obligations of all users of the online store of Catvinum Wine Club, in relation to the products and services we offer through our website www.clubdevins.cat.
The purpose of the www.clubdevins.cat website is to sell products related to the world of wine. The characteristics are reflected in the relevant pages of this website, as well as the particularities of each operation that can be performed in this environment, always in English, Catalan and Spanish languages.
These conditions can be modified, so you must read them before placing each order.
Placing an order at www.clubdevins.cat is equivalent to full and complete acceptance of the prices, the description of the products for sale and the general conditions of sale, which will be the only ones applicable to the contract thus concluded.
The buyer agrees to use the website www.clubdevins.cat only to make legally valid inquiries or orders. The buyer is also obliged to provide his / her contact details in a certain and correct way, also consenting to the power to use this information to contact us if necessary.
Placing an order through www.clubdevins.cat guarantees that you are fully authorized to use the payment card, in case you choose this payment method. Only people with the necessary legal capacity to sign contracts relating to the class of goods and services proposed on this website can place orders at www.clubdevins.cat.
The delivery of the orders will be done by Catvinum Wine Club by its own means or through a transport agency designated by the same Catvinum Wine Club. Orders will be delivered to the customer’s designated address or to any of the Catvinum Wine Club’s physical stores, if the customer so decides. Catvinum Wine Club does not assume any responsibility when the delivery cannot be made as a result of the data provided being inaccurate or incomplete, or when the delivery cannot be made due to the absence of the recipient. Notwithstanding the above, Catvinum Wine Club will take the necessary measures to the trader so that the delivery can be made as soon as possible, both to the satisfaction of the sender and the recipient.
Catvinum Wine Club undertakes to deliver the products in perfect condition to the delivery address listed on the order form. You can request the delivery of the items, at another address and to another natural person other than the one who signs the order.
Orders will not be delivered in post boxes.
With regard to deliveries to hospitals, public bodies and other properties in which there are restrictions on access to the general public, Catvinum Wine Club does not guarantee that it will be made directly to the recipient, and the order will be fulfilled and released. responsibility, when the order has been made available to the recipient at the reception or place that acts as access control.
The delivery period of the items is indicated in the detail sheet of each of them.
The delivery time of the order will depend on the selected shipping method. Each shipping method has its own restrictions and / or charges that will apply to your order. Weekdays count from Monday to Friday, unless one of them is a local or national holiday.
The calculation of this time is based on several factors, including the destination address and the speed with which we can process and attach the products of the order for shipment (the general shipping time is indicated in the detail page of each product, for information purposes, so that you can evaluate the speed of sending the order).
Catvinum Wine Club offers the possibility to make the payment by credit or debit card. The charge to the card is made at the same time as placing the order, through the payment gateway of the corresponding financial institution and once it has been verified that the data provided is correct.
In this sense, the confidential data is transmitted in encrypted form (SSL) to the corresponding financial institution. The SSL encryption system we use gives total security to the transmission of data over the network. Your data enjoys total confidentiality and protection.
Security in electronic purchasing is guaranteed by the corresponding financial institution. It has the necessary security means to identify possible errors in the data provided when making a card payment.
Credit card details are not recorded in any of our databases. They will only be used in the virtual POS (Point of Sale Terminal) of the corresponding financial institution, through its Secure Payment Gateway.
Credit cards are subject to checks and authorizations by the issuing institution, but if the institution does not authorize payment, we will not be responsible for any delay or non-delivery and we will not be able to formalize any contract with you.
Catvinum Wine Club reserves the right to change the methods of payment and may create new ones or delete any of the existing ones, without the user / customer of www.clubdevins.cat being able to make claims for this reason. However, if the change in the method of payment affects an order already placed, from www.clubdevins.cat we will contact the customer to inform them of this change, offering the option to cancel the order if deemed appropriate.
Price, term of validity of the offer and cost of transport
The prices indicated below each product are total (VAT included) and only the shipping costs must be added, which, for each destination and transport option chosen, are specified. Prices are reflected in euros. The prices and conditions set out are valid at all times, and are valid only in the open session. The order confirmation information, prior to the buyer accepting the transaction, clearly specifies the prices of each of the selected items, the specification of delivery costs that will be applicable to the transaction and promotions or discounts that, if applicable, are applicable.
All our shipments are made with ultra-protected boxes specially designed for the transport of glass bottles, so that the product you buy always arrives in the best possible conditions.
Pick up at any Catvinum Wine Club store: FREE.
Home delivery (Spain only, except Ceuta, Melilla and the Canary Islands): Peninsula €10.50, Balearic Islands €15, Ceuta and Melilla €50, Canary Islands €50
When placing the order through the website, the corresponding invoice will be available on the portal through the session of each user 24 hours after delivery. For any information about your order, you can request it through the Contact page of the portal or by sending an email to firstname.lastname@example.org.
Catvinum Wine Club reserves the right to modify at any time the sale prices listed on www.clubdevins.cat, but the items will be invoiced on the basis of the rates in force at the time the order is registered under reservation of availability on that date.
Information and inquiries
For any information on web orders or on the characteristics of the products and services we offer, as well as to communicate any type of incident or complaint regarding the online purchase, we put at your disposal the Contact page of the portal, sending an email to email@example.com or accessing the client’s own space in My account.
In the My Account customer area you can consult the information of the orders placed, as well as consult and modify the personal data of the user. The correction and modification of data will also be possible to request it via email firstname.lastname@example.org.
The checkout can be made available in the languages page (currently English, Spanish and Catalan).
Right of revocation: Article 44 of Law 7/1996, of 15 January, on the Regulation of Retail Trade, confers on the Customer the right to revoke the order requested within 14 calendar days from the reception of the same, previous communication with Catvinum Wine Club (by means of email headed to email@example.com), with return of the price that would have paid by the product. The return of the product will be exercised without penalties so that Catvinum Wine Club will proceed to refund the total amount of the purchase, including, if any, shipping costs. Catvinum Wine Club offers the possibility of returning any product purchased with home delivery or delivered to the physical stores of Catvinum Wine Club. In order to make the return, the product must be complete and in perfect condition. As for the packaging of the returned product, it is not necessary to maintain the original conditions, but if this were the case, the product could suffer a depreciation.
We also provide you with the official refund request form based on Royal Legislative Decree 1/2007 of 16 November.
Return for product defects, defects in transport or error in shipment: if at the time of delivery is visible and clear, without the need to handle the shipping packaging or the product itself, that a product has defects caused by damage in transport or you can see, in the same way, a defect in the goods received, also during the warranty period, the customer can report it to Catvinum Wine Club (by email to firstname.lastname@example.org) within 2 months. Catvinum Wine Club will be responsible for the replacement by a new one or the refund of the price paid for it. The repair and / or replacement of the defective product will be free of charge for the consumer and user. This free of charge will include the necessary expenses incurred to correct the non-conformity of the products with the contract, especially the shipping costs, as well as the costs related to labor and materials.
In the event of a defective product, the seller must proceed, as appropriate, to the repair, replacement, reduction of the price or termination of the contract, procedures that will be free for the consumer and user. The seller is responsible for non-conformities that manifest themselves within two years of delivery. The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it.
Catvinum Wine Club cannot be held liable for damages, whatever their nature, both material and non-material or bodily, that may result from improper operation or use of the products marketed.
The same applies to possible modifications made to products by suppliers. Catvinum Wine Club cannot be held liable by a customer or a third party for indirect damages, operating losses or lost profits incurred by any means, even if the damage, loss or damage would have been foreseeable by Catvinum Wine Club or if its eventuality would have been brought to its notice.
Catvinum Wine Club cannot be held responsible for the breach of the contract signed in case of force majeure, interruption of activity or total or partial strike, especially of postal services and means of transport or communications, floods or fire.
The provisions of this clause shall not affect the rights recognized by law as a consumer, nor the right to withdraw from the contract.
In the event of a dispute, the customer may first contact Catvinum Wine Club to reach an amicable settlement.
Intellectual property rights and other rights
Buyer acknowledges and accepts that the elements and intellectual, industrial or other property rights (including without limitation any copyright, patents, trademarks, designs, photographs, images and source codes) relating to the web platforms of Catvinum Wine Club in the which you can access are the exclusive property of Catvinum Wine Club. The user may not, directly or indirectly, copy, modify, alter, publish, communicate, distribute, sell or transmit the materials of this platform or its source code, or of the downloads made, in whole or in part, without the written permission of Catvinum Wine Club.
These General Conditions shall be governed by and construed in accordance with applicable law. For any dispute arising from the commercial relations between the user and Catvinum Wine Club, the parties agree to submit to the provisions of current legislation in this area.